Refund policy
We generally have a no-return policy. Please contact us at info@lavalabcreations.com if you have questions or concerns about your specific item.
Exceptions - Defects and issues
Please inspect your order upon reception and contact us immediately if the item is defective or if you received the wrong item so that we can evaluate the issue and make it right. Also, should there be a problem with a blended wax item, please contact us so that we may evaluate the issue and make it right.